About DHACTIVE
Practical essentials for everyday life
DHACTIVE is a consumer retail brand operated by SHADOWAXIS TECHNOLOGY LIMITED. Established in 2026, our operating team is based in Xi'an, Shaanxi, China. We serve customers primarily in the United States, Canada, and Australia with practical products for car, home, outdoor, and personal wellness routines.
Our goal is straightforward: make it easier to find useful products, understand what they do, and get help when it is needed. Product availability, materials, features, and care instructions vary by item. Please review the information on each product page before placing an order.
Our business information
- Legal business name: SHADOWAXIS TECHNOLOGY LIMITED
- Trading name: DHACTIVE
- Company registration number: 79979707
- Registered office: 300 Lockhart Road, Wan Chai, Hong Kong SAR, China
- Operational office: Unit C311, Software New Cloud Valley, Yanta District, Xi'an, Shaanxi, China
- Customer support email: support@dhactive.com
- Customer support phone: +86 177 9579 3396
- Support hours: Monday to Friday, 8:00 AM to 7:00 PM (GMT+8)
How we work
We work with selected suppliers and fulfillment partners in China to prepare and ship orders internationally. Orders are processed within 1 to 2 business days and standard delivery generally takes 10 to 15 business days after dispatch. For full details, please read our Shipping Policy and Returns and Refunds Policy.
Product information
We describe products using information provided by our suppliers and our product review process. We do not make medical, therapeutic, antibacterial, environmental, or performance claims unless they are specifically supported by reliable product documentation. Product images are illustrative, and colors or minor details can vary with device settings, production batches, or product updates.
If you have a question about a product, delivery, return, or an existing order, contact support@dhactive.com. We are here to help before and after purchase.